Questions
What counts as a tutor action?
One message to the tutor, one set of tutor-made flashcards or practice questions, one tutor-marked answer in a topic test, or one question to @Professor or @Dr in a group chat. Assess marking is counted separately. The free allowance resets every Monday.
How does the free trial work?
Every new account gets 7 days of Pro, with no card needed. When it ends you move to the free plan automatically. Nothing is charged unless you choose to buy Pro.
Is Pro unlimited?
Pro includes a generous daily allowance that covers heavy studying, so it’s rare to reach it. It resets at midnight (UK time) and stops the service being misused.
Do the passes renew?
No. The year pass and exam pass are one-off payments. If you buy another pass while one is active, the time is added on. Only the monthly plan renews, and you can cancel it whenever you like.
Can I get a refund?
Yes. If Unizy Pro isn’t for you, email [email protected] within 14 days of your first payment and we’ll refund you in full.
Is Unizy connected to my university?
No. Unizy is an independent study tool built around each university’s published course information. Marks from Unizy are practice guidance, not official marks.